ISO-22320-4.2 | Ethics | 0 |
ISO-22320-4.3 | Risk-based approach | 75 |
ISO-22320-4.4 | Information sharing | 0 |
ISO-22320-4.5 | Safety | 0 |
ISO-22320-4.6 | Flexibility and adaptability | 0 |
ISO-22320-4.7 | Human and cultural factors | 1 |
ISO-22320-4.8 | Continual improvement | 16 |
ISO-22320-5.1 | General process requirements | 135 |
ISO-22320-5.2 | Incident management process | 136 |
ISO-22320-5.3 | Incident management structure (command) | 135 |
ISO-22320-5.4 | Roles and responsibilities | 137 |
ISO-22320-5.5 | Resource management | 0 |
ISO-22320-6.1 | General cooperation requirements | 0 |
ISO-22320-6.2 | Collaboration and coordination | 0 |
ISO-22320-6.3 | Communication protocols | 13 |
ISO-22320-6.4 | Joint direction | 0 |
ISO-22320-A | Annex A: Collaboration and communication guidance | 0 |
ISO-22320-B | Annex B: Incident management plan structure | 109 |
ISO-22320-C | Annex C: Incident management task examples | 109 |
ISO22320-10.1 | Post Incident Review and Lessons Learned | 0 |
ISO22320-10.2 | Continual Improvement of Incident Management | 0 |
ISO22320-4.1 | Incident Management Policy | 0 |
ISO22320-4.2 | Roles, Responsibilities, and Authorities | 12 |
ISO22320-5.1 | Command Function | 0 |
ISO22320-5.2 | Control Function | 0 |
ISO22320-5.3 | Coordination Function | 0 |
ISO22320-6.1 | Incident Command System Structure | 0 |
ISO22320-6.2 | Common Terminology and Plain Language | 0 |
ISO22320-6.3 | Incident Action Planning | 0 |
ISO22320-7.1 | Operational Information Management | 0 |
ISO22320-7.2 | Communication Systems and Interoperability | 13 |
ISO22320-7.3 | Situational Awareness and Common Operating Picture | 0 |
ISO22320-8.1 | Cooperation with External Agencies | 0 |
ISO22320-8.2 | Multi Agency Coordination | 0 |
ISO22320-9.1 | Human Factors and Welfare | 0 |
ISO22320-9.2 | Training, Exercising, and Competence | 0 |
4 | 4 Principles of incident management | 0 |
5 | 5 Incident management | 0 |
5.1 | 5.1 Incident management: general | 0 |
5.2 | 5.2 Incident management process | 0 |
5.2.1 | 5.2.1 Incident management process | 0 |
5.2.2 | 5.2.2 Different perspectives | 0 |
5.2.3 | 5.2.3 Understanding the importance of time | 0 |
5.2.4 | 5.2.4 Being proactive | 0 |
5.3 | 5.3 Incident management structure | 0 |
5.3.1 | 5.3.1 Incident management structure | 0 |
5.3.2 | 5.3.2 Roles and responsibilities | 0 |
5.3.3 | 5.3.3 Incident management tasks | 0 |
5.3.4 | 5.3.4 Incident management resources | 0 |
6 | 6 Working together | 0 |
6.1 | 6.1 Working together: general | 0 |
6.2 | 6.2 Prerequisites for achieving coordination and cooperation | 0 |
6.2.1 | 6.2.1 Sharing the same incident management process | 0 |
6.2.2 | 6.2.2 Seeing the whole picture | 0 |
6.2.3 | 6.2.3 Common operational picture | 0 |
6.2.4 | 6.2.4 Establishing communication | 0 |
6.2.5 | 6.2.5 Establishing joint decisions | 0 |
6.3 | 6.3 Developing and implementing methods for working together | 0 |
6.3.1 | 6.3.1 Developing and implementing methods for working together: general | 0 |
6.3.2 | 6.3.2 Agreements | 0 |
6.3.3 | 6.3.3 Technical equipment | 0 |
A | A Additional guidance on working together (informative) | 0 |
A.1 | A.1 Seeing the whole picture (comprehensive perspective) | 0 |
A.2 | A.2 Setting different perspectives | 0 |
A.3 | A.3 Developing and implementing methods for working together (trust) | 0 |
A.4 | A.4 Developing and implementing coordination (time) | 0 |
A.5 | A.5 Communication | 0 |
B | B Additional guidance on incident management structure (informative) | 0 |
B.1 | B.1 Incident management structure: general | 0 |
B.2 | B.2 Chain of command and unity of command | 0 |
B.3 | B.3 Joint or unified command | 0 |
B.4 | B.4 Span of control | 0 |
B.5 | B.5 Designated incident facilities | 0 |
B.6 | B.6 Resource management | 0 |
C | C Examples of incident management tasks (informative) | 0 |
C.1 | C.1 Incident command | 0 |
C.10 | C.10 Finance and administration | 0 |
C.11 | C.11 Intelligence and investigations | 0 |
C.2 | C.2 Public information | 0 |
C.3 | C.3 Liaison officer | 0 |
C.4 | C.4 Expert advisor or consultant | 0 |
C.5 | C.5 Operations planning and lead | 0 |
C.6 | C.6 Operational picture | 0 |
C.7 | C.7 Logistics | 0 |
C.8 | C.8 Personnel | 0 |
C.9 | C.9 Information and communication technology support | 0 |
D | D Incident management planning (informative) | 0 |
D.1 | D.1 Incident management planning: general | 0 |
D.2 | D.2 Plan elements | 0 |
STANDARD | ISO 22320:2018: the standard, its scope and what is held | 0 |
STATUS | Edition status: the 2018 second edition is current; 2011 was a requirements standard | 0 |